Refund policy

Return or Exchange is not applicable.

As a result of the hygiene factor involved with our products, we are unable to accept returns unless the product is not as per the order, wrong, broken, damaged or used. In the event that you receive such a product, please contact our customer service team within 24 hours of receiving your order and share the video of unpacking of thee product. We will work with you to facilitate a return and provide an exchange of the products of the same or more amount.

To start a return, please contact our customer service team via silque.bod@gmail.com or
WhatsApp or Call on +91 8882421295 during the business working hours 11am to 8pm
You will be asked to provide your order number and a detailed description of the issue with your product. Once your return has been approved, we will provide you with instructions on how to proceed. Please note that return shipping fees will not be covered by us.

We will arrange pickup for the same.

You can always contact us for any return question at silque.bod@gmail.com.

Cancellation Policy

Silque India is committed to providing the best possible products to our customers. We take great pride in the quality of our products and the level of customer service that we provide. We understand that sometimes things happen, and plans change. Therefore, we have decided to implement a no-cancellation policy for our customers.

Our no-cancellation policy means that once an order is placed, it cannot be cancelled. This policy is in place to ensure that our customers receive their orders in a timely and efficient manner. We understand that sometimes unforeseen circumstances can arise, and plans can change. However, we have found that allowing cancellations can lead to a host of problems, including inventory management issues, shipping delays, and other logistical problems.

At Silque India, we take great care to ensure that our products are of the highest quality, and that they are packaged and shipped in a timely and efficient manner. We have a team of dedicated professionals who work tirelessly to ensure that our customers receive their orders quickly and without any issues.

In the rare event that a customer receives a damaged or defective product, we will be happy to provide a replacement. We take great pride in our commitment to customer satisfaction, and we will do everything in our power to make sure that our customers are completely satisfied with their purchase.

We understand that our no-cancellation policy may be inconvenient for some customers, but we believe that it is in the best interest of our customers and our business. We appreciate your understanding and support, and we look forward to serving you in the future.

Thank you for choosing Silque India.