Privacy Policy

Privacy Policy

Welcome to the Privacy Policy of Silque India (referred to as the "Site" or "we"), outlining how we collect and utilize your Personal Information during your visits or purchases from our platform.

Contact: Should you have any inquiries, require further details about our privacy practices, or wish to lodge a complaint, please reach out to us via email at silque.bod@gmail.com.

Collection of Personal Information: During your interactions with the Site, we gather specific details about your device, your engagement with the platform, and data essential for processing your orders. Additional information may be collected if you contact us for customer assistance. In this Privacy Policy, any information pertaining to an identifiable individual is referred to as "Personal Information." Below is a breakdown of the Personal Information we collect and the reasons for its collection:

Device Information:

  • Purpose of collection: To ensure accurate loading of the Site and perform analytics to enhance user experience.
  • Source of collection: Automatically gathered through cookies or pixels upon accessing our Site.
  • Disclosure for a business purpose: Shared with our processor, Shopify.
  • Personal Information collected: Web browser version, IP address, time zone, cookie data, viewed products, search terms, and site interaction.

Order Information:

  • Purpose of collection: To fulfill our contractual obligations, process payments, arrange shipment, generate invoices, communicate with you, screen orders for potential risk or fraud, and provide product/service-related information or advertising as per your preferences.
  • Source of collection: Directly provided by you.
  • Disclosure for a business purpose: Shared with our processor, Shopify.
  • Personal Information collected: Name, billing address, shipping address, payment details.

Customer Support Information:

  • Purpose of collection: To offer customer support.
  • Source of collection: Provided by you.

Utilization of Personal Information:
We utilize your Personal Information to deliver our services, including product offerings, payment processing, order fulfilment, and updates on new products, services, and promotions.

Cookies:

Cookies, small data files downloaded to your device when visiting our Site, improve your browsing experience by remembering actions and preferences. We employ various types of cookies for different purposes, enhancing functionality, performance, advertising, and social media integration.

Do Not Track: Please note that as there's no standardized industry approach to responding to "Do Not Track" signals, we maintain our data collection and usage practices unaffected when such signals are detected from your browser.

Changes: This Privacy Policy may undergo updates periodically to reflect alterations in our practices or for operational, legal, or regulatory reasons.

Complaints: For complaints, please refer to the contact details provided above under "Contact."